Abstract—The paper is about the integration of an online
technical support request services, and monitoring of equipment,
devices, & peripherals using RFID in the computer laboratory
rooms. The system includes tracking, adding, deleting, real time
physical count, trace history, notifications on the technical
support requests; and generating of reports. The purpose of this
study is to develop and evaluate the use of RFID in an Integrated
Computer- Aided Laboratory Support System in Universities
and Colleges. The following results were derived: the level of
assessment on the existing technical support services of the
institution is very satisfactory; the level of acceptance of
RFID-ICLASS in terms of functionality, reliability, usability,
efficiency, portability and maintainability is highly acceptable;
the level of assessment of the effects of RFID-ICLASS was very
strong. Based from these results the use of RFID-ICLASS
reflects transparency in record keeping and improves the service
to the students of the universities.
Index Terms—Computer-aided, integration, laboratory
support system, RFID.
J. V. Santelices is with the Polytechnic University of the Philippines,
Philippines. She is also with Catanduanes State University, Philippines
(e-mail: yohjsv@yahoo.com).
B. E. V. Comendador is with the Polytechnic University of the
Philippines, Philippines (e-mail: bennycomendador@yahoo.com).
[PDF]
Cite: Joy V. Santelices and Benilda Eleonor V. Comendador, "RFID Integrated Computer-Aided Laboratory Support Services (RFID ICLASS)," International Journal of Future Computer and Communication vol. 5, no. 2, pp. 130-133, 2016.
